Keolis Downer has embarked on a journey to improve public transport in Newcastle.
Keolis Downer has been awarded a 10-year contract to operate Newcastle Transport, an integrated transport service for Newcastle and Lake Macquarie focused on delivering public transport across multiple modes of travel. Under the contract, we are responsible designing and operating Newcastle Transport bus, ferry and light rail services.
From the commencement of the contract on 1 July 2017, we have been working closely with the community, government and other stakeholders to determine the best integrated transport solution.
In early 2018 the new bus and ferry network was launched introducing more than one thousand extra services each week, with buses covering more ground across increased operating hours. This provided Newcastle a new way to travel with improved frequency, better connections between modes and an exciting new On Demand service.
Newcastle light rail was launched in 2019, creating a truly multi modal transport network for the city. Light rail has made it easier for people to get around the city and connect with bus, ferry and train services.
As part of our integrated transport program, Keolis Downer also manages the operations of Newcastle’s Park and Ride program and the Stadium Shuttle service for major events.
In mid-2020, Keolis Downer launched an autonomous shuttle trial on behalf of City of Newcastle. The on road trial assessed autonomous shuttles in mixed traffic conditions and the role they can play in multimodal transport systems.
We continue to work with all levels of government, including local councils, stakeholders and the community to improve the transport solutions for the city.